RETURN POLICY

If you are not completely satisfied with your purchase, you can create a return and send back your purchase within 10 days of delivery receipt. We are happy to offer a refund on unsuitable items that are returned to us in accordance with our Returns Policy. We provide free replacements for any damaged products during transit.

  • All items should be returned new and unused, with BLOSSOM cards and tags and with the original packaging within 10 calendar days from the day after you receive your order.
  • Returns that are damaged, soiled, worn or altered may not be accepted and could be sent back to you.

Non-returnable Items

  • Merchandise purchased at HOLIDAY20, Jewelry Box-40% OFF, Last Chance Items (Final40OFF) are considered as Final Sale, are not eligible for return.
  • We cannot accept items that were purchase with store gift cards or store credits.
  • We cannot accept items that have been engraved, personalized or altered.
  • We do not accept returns we receive outside of our 10 days return policy.  

Refunds

  • ​We are happy to offer a refund on unsuitable items that are returned to us in accordance with our Returns Policy.
  • We will credit the full amount to the original purchaser's payment card, excluding any shipping costs. Alternatively, you can choose to keep store credit by letting us know in your return form.
  • The refund can only be asked by the person who ordered and will only be processed on the mean of payment used for the online purchase.
  • We only provide free return labels to damaged products during transit. For other situation, customers will be responsible for paying for your own shipping costs for returning your items.
  • We will deduct 15% processing fees for returned orders. 

Exchanges 

We do not accept exchanges. Customers must follow the return process (stated above) for any unwanted products and will need to place a new order for their desired product.